The Benefits of Coaching Employees
Let Me start this article with a quote.
“When an employee has the skills and ability to complete the task at hand, but for some reason is struggling with the confidence, focus, motivation, drive, or bandwidth to be at their best, coaching can help.” -Brian Emerson and Anne Loehr
This situation is often based in Psychology and takes time to work through with an employee. However many small to medium business owners do not have the skills or the time to spend with individual employees. The description above can also be call lack of engagement, when the employee has the skills but is not fully engaged in the workplace tasks.
We all have many things occurring in our lives, Family, Money, Employment, Relationships, Stress and Health to name a few and then there is the daily commute to work. All these things go to add stress to a persons life. The benefit of coaching is seen in helping the individual to find solutions to these issues and often taking them "off the table" altogether. The outcome of this process is that when an employ arrives at work they are fully engaged both physically and mentally, in the tasks the employer has asked them to complete.
Some of the benefits to the company are
- Overcome costly and time-consuming performance problems
- Strengthen employee skills so you can delegate more tasks to them and focus on more important managerial tasks - such as planning
- Boost productivity by helping employees work smarter
- Develop a deep bench of talent who can step into your shoes as you advance in the company
- Improve retention: employees are more loyal and motivated when their bosses take time to help them improve their skills
- Make more effective use of company resources; coaching cost less than formal training.
When Employees are coached they;
- Build valuable skills and knowledge they can use to advance in their careers
- Feel supported and encouraged by their manager and the company
- Experience the pride and satisfaction that comes with surmounting new challenges.
*Adapted from the book Coaching People: Pocket Mentor Series, Harvard Business Press